Beyond Benefits: Your Team’s Guide to Educating Patients and Driving Practice Revenue

August 20 @ 6:00 pm 8:00 pm

Featuring:

Cindy Hartwell, RDA, CDA

2 CE Credits

OCDS/CDA/ADA
Members & Staff | $10
Non-Members | $25

Course Description:
Dental benefits are often misunderstood—but when your team knows how to evaluate their true value, they can guide patients with confidence and clarity. This course empowers dental teams to simplify insurance conversations, communicate ROI, and support patients in making informed choices.

You’ll learn to use a hands-on ROI worksheet, practice scripting for clear communication, and explore options like membership plans and HSAs. We’ll also show you how to weave these conversations into routine appointments to boost treatment acceptance and patient satisfaction—without relying solely on insurance.

Key Takeaways:

  • Understand and explain dental benefit ROI using a patient-friendly worksheet
  • Communicate value clearly—without confusing jargon
  • Empower patients with smart alternatives and financial options
  • Link confident benefit conversations to practice growth
  • Build a consistent system for financial discussions

 

Cindy Hartwell, RDA, CDA

About the Speaker

Founder of Premier Dental Consulting with 30+ years of industry experience, Cindy is known for helping teams demystify dental benefits and strengthen practice profitability with relatable, real-world strategies.

Join us and leave ready to have more impactful and empathetic financial conversations that drive both patient trust and practice success.

 

Membership is being verified. All registrants will receive a personalized webinar link. If you do not receive a webinar link 3 days before the class, please call the OCDS office at (714) 634-8944 or email srobers@ocds.org. This course will not be recorded.

CANCELLATION POLICY: Refund requests for meetings will only be honored up to 4:30 pm one week prior to the meeting. No refunds will be made for requests received subsequent to that time.

Orange County Dental Society
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