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X-WR-CALDESC:Events for Orange County Dental Society
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DTSTART;TZID=UTC:20260820T180000
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UID:466-1787248800-1787256000@ocds.org
SUMMARY:Beyond Benefits: Your Team’s Guide to Educating Patients and Driving Practice Revenue
DESCRIPTION:Course Description:\nDental benefits are often misunderstood—but when your team knows how to evaluate their true value\, they can guide patients with confidence and clarity. This course empowers dental teams to simplify insurance conversations\, communicate ROI\, and support patients in making informed choices. \nYou’ll learn to use a hands-on ROI worksheet\, practice scripting for clear communication\, and explore options like membership plans and HSAs. We’ll also show you how to weave these conversations into routine appointments to boost treatment acceptance and patient satisfaction—without relying solely on insurance. \nKey Takeaways: \n\nUnderstand and explain dental benefit ROI using a patient-friendly worksheet\nCommunicate value clearly—without confusing jargon\nEmpower patients with smart alternatives and financial options\nLink confident benefit conversations to practice growth\nBuild a consistent system for financial discussions\n\n  \n\n\n\n\n\n\n\nCindy Hartwell\, RDA\, CDA\n\n\nAbout the Speaker \n\n\n\n\n\n\n\n\nFounder of Premier Dental Consulting with 30+ years of industry experience\, Cindy is known for helping teams demystify dental benefits and strengthen practice profitability with relatable\, real-world strategies. \nJoin us and leave ready to have more impactful and empathetic financial conversations that drive both patient trust and practice success. \n\n\n\n\n\n  \nMembership is being verified. All registrants will receive a personalized webinar link. If you do not receive a webinar link 3 days before the class\, please call the OCDS office at (714) 634-8944 or email srobers@ocds.org. This course will not be recorded. \n\n\n\n\nCANCELLATION POLICY: Refund requests for meetings will only be honored up to 4:30 pm one week prior to the meeting. No refunds will be made for requests received subsequent to that time.
URL:https://ocds.org/event/august-20/
LOCATION:CA
CATEGORIES:CE,Webinar
ATTACH;FMTTYPE=image/png:https://ocds.org/wp-content/uploads/2026/03/Beyond-Benefits-Your-Teams-Guide-to-Educating-Patients-and-Driving-Practice-Revenue.png
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BEGIN:VEVENT
DTSTART;TZID=UTC:20260815T100000
DTEND;TZID=UTC:20260815T140000
DTSTAMP:20260613T003628
CREATED:20260402T033741Z
LAST-MODIFIED:20260421T230334Z
UID:709-1786788000-1786802400@ocds.org
SUMMARY:Smiles By the Shore with MDIB
DESCRIPTION:Limited to 75 Attendees \n\n\nOCDS and MDIB are taking it to the shore this August! Pack up the family and gather around for a last hurrah before the end of summer break! \n\n\n\n\nFood Truck \nSnow Cones \nGames \nBounce House \nPrizes \n\n\n\n\n*This event is exclusive to member dentists and their families only. Must be an OCDS or MDIB member to register. \n\n  \nConsent to Use of Photographic Images: Registration\, attendance and/or participation in OCDS’ courses/events constitutes an agreement by the registrant/sponsor to OCDS’ use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs\, videos\, electronic reproductions\, and audio of such events and activities. \n\n  \n  \n 
URL:https://ocds.org/event/smiles-by-the-shore/
LOCATION:Reef Point Park\, 1 W Blue Shore\,\, Newport Coast\, 92657\, United States
CATEGORIES:In-Person,Social
ATTACH;FMTTYPE=image/png:https://ocds.org/wp-content/uploads/2026/04/Smiles-by-the-Shore.png
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DTSTART;TZID=America/Los_Angeles:20260723T180000
DTEND;TZID=America/Los_Angeles:20260723T200000
DTSTAMP:20260613T003628
CREATED:20260512T205626Z
LAST-MODIFIED:20260518T181642Z
UID:920-1784829600-1784836800@ocds.org
SUMMARY:Off the Clock Dental Professionals Mixer
DESCRIPTION:
URL:https://ocds.org/event/july-mixer/
LOCATION:CA
CATEGORIES:In-Person,Social
ATTACH;FMTTYPE=image/png:https://ocds.org/wp-content/uploads/2026/05/July-Mixer-3-scaled.png
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BEGIN:VEVENT
DTSTART;TZID=UTC:20260610T180000
DTEND;TZID=UTC:20260610T200000
DTSTAMP:20260613T003628
CREATED:20260205T035314Z
LAST-MODIFIED:20260601T154646Z
UID:465-1781114400-1781121600@ocds.org
SUMMARY:Implementing a Workplace Violence Prevention Plan for the Dental Practice & When the Front Office Walks Out: One Doctor’s Case for Remote Staffing
DESCRIPTION:1 Core CE and 1 20% CE \nImplementing a Workplace Violence Prevention Plan for the Dental Practice \nThis course equips dental professionals with a clear understanding of the fundamental requirements of California’s new Workplace Violence Prevention law. Participants will learn what is required to create and implement a comprehensive Workplace Violence Prevention Plan (WVPP) tailored to the unique challenges of dental practices. \nThe program will also cover best practices under California law to ensure compliance with the Cal/OSHA workplace violence prevention standard and maintain a safe environment for employees and patients. \nLearning Objectives: \n\nUnderstand the legal requirements for workplace violence prevention under California law and Cal/OSHA standards.\nIdentify potential risks and warning signs of workplace violence specific to dental practices.\nThe importance of developing and implementing an effective Workplace Violence Prevention Plan (WVPP).\nLearn best practices for responding to workplace violence incidents\, including reporting and follow-up procedures.\n\n  \n\n\n\n\n\n\n\nMichael Rossiter\, JD\n\n\nAbout the Speaker \n\n\n\n\n\n\n\n\nMichael J. Rossiter\, a partner at Scott & Whitehead\, is licensed to practice law in California and Utah. He represents and advises employers in all areas of employment law\, including harassment\, discrimination\, retaliation\, employment agreements\, wage and hour issues\, and employment policies. For the past several years\, Mr. Rossiter has conducted harassment prevention training\, reflecting his dedication to fostering harassment-free workplaces. \n\n\n\n\n\n\n\n\n\nWhen the Front Office Walks Out: A Case Study in Remote Staffing\, Practice Continuity\, and Patient Experience \nCourse Introduction \nFront office turnover can bring a dental practice to a standstill. When the people who answer the phones\, manage the schedule\, verify insurance\, follow up with patients\, and keep administrative systems moving suddenly leave\, the impact is immediate: missed calls\, delayed follow-up\, frustrated patients\, overwhelmed clinical teams\, and lost production. \nIn this case-based course\, Dr. Josh Solomon will share how his practice navigated a significant front office staffing disruption and rebuilt operational stability using a remote front office model. The discussion will explore what worked\, what was challenging\, and what other practices can learn from the experience. \nParticipants will gain a practical understanding of how remote administrative support can be structured\, what responsibilities can be handled outside the physical office\, and how to maintain accountability\, communication\, HIPAA awareness\, and patient trust. The course will also address common concerns around team buy-in\, patient satisfaction\, workflow integration\, and hiring the right remote team members. \nThis session is designed to provide an honest\, peer-led look at remote staffing as one possible strategy for improving practice continuity\, reducing administrative strain\, and supporting a consistent patient experience. \nCourse Objectives \nBy the end of this course\, participants will be able to: \n\nIdentify the operational impact of front office turnover on scheduling\, patient communication\, insurance workflows\, billing follow-up\, team morale\, and practice continuity.\nEvaluate which front office responsibilities may be appropriate for remote administrative support\, including scheduling\, insurance verification\, patient communication\, billing support\, and administrative follow-up.\nDescribe key HR considerations for hiring\, onboarding\, and managing remote front office team members\, including communication skills\, accountability\, HIPAA awareness\, technology comfort\, and performance expectations.\nApply practical strategies for integrating remote staff into existing practice workflows\, including communication systems\, task handoffs\, escalation protocols\, documentation\, and team alignment.\nDiscuss how remote front office support can affect patient experience and satisfaction\, including responsiveness\, personalization\, trust\, continuity\, and quality of communication.\n\n\n  \n \nDr. Joshua Solomon \nAbout the Speaker \nDr. Joshua Solomon is a second-generation pediatric dentist and has been in practice in Livermore\, California\, for 20 years. He is a graduate of the University of the Pacific with a B.S. in Biological Sciences and a D.D.S. Following dental school\, Dr. Solomon completed an additional 2-year specialty residency at the University of Texas Dental Branch – Houston and a Master’s program in conjunction with the Department of Oral-Biomaterials. He is a Diplomate of the American Board of Pediatric Dentistry and a Fellow of the American College of Pediatric Dentistry. \nWhen not treating patients in his office\, Dr. Josh is an internationally recognized speaker and clinical instructor. Dr. Solomon is the owner/director of the Bioclear Pediatric Learning Center and the Dental Specialty Training Center. The center was designed to provide small-group\, hands-on courses in advanced restorative techniques for pediatric and general dentists. He serves as a product evaluator and key opinion leader for many national and international dental companies. \n\n  \n\n \nChristine Sison \nAbout the Speaker \nChristine Sison is the CEO/Founder of Swiss Monkey. Swiss Monkey specializes in connecting dental practices with remote professionals\, providing a suite of cutting-edge technology-driven tools to increase practice performance. Ms. Sison has built and managed a dental practice for over 10 years and has her Bachelor of Neurobiology from UC Berkeley and a Master of Health Policy and Management from the Harvard School of Public Health. Prior to her work in dentistry\, she conducted brain tumor research at University of California\, San Francisco\, assisted in the integration of information technology into clinics and hospitals\, and later led the development of community-wide healthcare systems\, including telemedicine efforts. \n\nMembership is being verified. You will receive 2 confirmation emails with the GoToWebinar link from Makayla Fowler (mak@harbordentalsociety.org) 24 hours before the class and 1 hour before the class. If you do not receive your first confirmation email\, please contact us at (714) 634-8992. This course will not be recorded. \n\n\n  \n 
URL:https://ocds.org/event/june-10/
LOCATION:CA
CATEGORIES:CE,Webinar
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